Terms & Conditions
Only on Saturdays
Last updated: 16 October 2026
These terms apply when you place an order with Only on Saturdays. By placing an order you agree to them.
Only on Saturdays is a small home-based baking business operating in Singapore.
1. How ordering works
Everything is pre-ordered. We bake per order.
Ordering opens at the start of the week and closes before collection day. The exact times are shown on the site each week and can change from week to week. We may extend or shorten the ordering window while it is open.
You order a set, which is one drink and one pastry. Drinks and pastries cannot be ordered separately. One order can contain up to two sets. You may place more than one order.
You choose a collection time when you order. Each time slot takes a limited number of orders. Choosing a slot does not reserve it — it is only held once your order is placed, so a slot can fill while you are still deciding.
You do not need an account.
2. Prices
A set costs a single price whichever drink and pastry you choose. The price is shown on the site before you order.
Oat milk costs extra.
Prices are in Singapore dollars. We are not GST-registered, so no GST is charged.
The price you pay is the price shown when you placed your order. If we change prices afterwards, your order is unaffected.
3. Paying
Payment is by PayNow, made directly to us. We do not take card payments and no payment is processed through this website.
When you place an order you will see a payment reference in the form OOS#1234. Please use it. We match payments to orders by that reference, and a payment without one is slow for us to find and slow for you to have confirmed.
Placing an order is not the same as paying for it. Your order is only confirmed once we have seen your payment and accepted it, which we do by hand. You will receive a second email at that point.
4. Orders that are not paid for
If we have not received your payment within two hours of ordering close, your order is dropped. We will not bake it, and you will not be charged.
If you paid and your order was dropped anyway — for example because the payment reached us late — message us on Instagram with your order number and we will sort it out. We can still accept a dropped order if the money has arrived.
5. Changing or cancelling
You cannot change or cancel an order on the website. Message us on Instagram at @onlyon__saturdays with your order number and we will do it for you.
If you cancel before ordering closes, you get a full refund.
If you cancel after ordering closes, we cannot refund you. By that point we have bought ingredients and planned our baking around your order.
Refunds are made by PayNow back to the account you paid from. Please allow a few days.
We cannot refund an order that was not collected.
6. If we cannot make your order
We bake to the orders we receive, after ordering has closed, so we do not run out of anything.
Very occasionally something still goes wrong — an ingredient does not arrive, or a bake does not turn out. If that happens we will contact you before Saturday and offer you either a different item of the same value or a full refund. The choice is yours.
If we have to cancel your order entirely, you get a full refund.
7. Collecting your order
Everything is collected in person. We do not deliver.
The collection address is sent to you by email once your order is placed, and is shown on your order page. We do not publish it, because it is our home.
Please come during the time slot you chose. If you are running late, message us on Instagram with your order number and we will do our best to hold your order.
If you have not arrived and we have not heard from you, we will try to reach you by phone or message. We will hold your order until the end of the collection day.
After that the order is closed. It cannot be collected later and it cannot be refunded. Food does not keep, and we have already made it.
8. Allergens and food safety
Everything is made in one home kitchen. That kitchen handles nuts, dairy, eggs, gluten and soy, and the same equipment and surfaces are used for everything we bake.
We cannot guarantee that any item is free from traces of any allergen, and we are not able to make anything to order for an allergy. Everything is baked in batches.
If you have a food allergy, please do not order. We would rather lose the sale than risk your health, and we would rather tell you that plainly than let you find out afterwards.
Ingredients are listed for each item on the menu, and we keep those lists current when a recipe changes. They are there to help you decide, not to confirm that something is safe for an allergy.
Please refrigerate anything you are not eating the same day, and use your judgement about how long it keeps.
9. Your details
We collect your name, mobile number and email address, and use them only to handle your order. We keep them for twelve months and then remove them.
Our privacy notice explains this in full.
10. Your order page
Both emails contain a link to a page showing your order. That link is private to you. Please do not share it — it shows our collection address.
The link stops working after twelve months.
11. Things we cannot promise
We do our best to keep the site accurate and available, but we cannot guarantee it will always be up, or that every photograph or description is a perfect match for what you receive. Baking varies.
Nothing in these terms limits your rights under Singapore consumer law.
12. Changes to these terms
We may update these terms. The version that applies to your order is the one published when you placed it.
13. Getting in touch, and the law that applies
Message us on Instagram at @onlyon__saturdays, or email onlyonsaturdays.co@gmail.com.
These terms are governed by the laws of Singapore.